F.A.Q.

BOGS° Shipping Policy

Bogs Footwear will strive to process all orders within 1-2 days of the order being placed. Orders placed on Friday, Saturday, Sunday and Holidays are not processed until the following business day.

Free Standard Shipping is offered on orders of $100 or more. A Standard Shipping fee of $14.90 will be charged on orders less than $100.
Express Post shipping is available for a $19.95 fee.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with any backorder or cancellation information.

All online orders will be shipped using Australia Post. (www.auspost.com.au) Once orders have been shipped, you will receive an email with a unique tracking number for your parcel.

Orders will be delivered within standard business hours and must be signed for. If no one is able to accept delivery, a calling card will be left and the consignment will be available from your local post office.

Actual shipping time is 4-10 business days for standard shipping and 2-4 business days for express shipping, however, cannot be held responsible for shipping delays out of our control. Please visit www.auspost.com.au for up to date shipping timeframes to your postcode. Bogs Australia is not liable for any damage caused to goods during domestic transit.

General Product Questions

What is the calf circumference of a Bogs boot?

For women our standard calf circumference in our tall boots is 14 inches. To find the exact measurements please review the product details of each style.

Is the neoprene portion waterproof?

Yes, Bogs Neo-Tech™ is a flexible synthetic rubber which is 100% waterproof. It helps insulate as well as keep you dry.

What if I have PVC or Latex allergies?

Bogs are PVC free, but some are made with latex for stretch and comfort.

Can I wash these boots in the washing machine?

The following styles are machine washable:

B Moc, Charlie, Charlie Mid.

When washing these boots use a gentle cycle and wash with cold water.Add half the usual dose of mild detergent. Remove your BOGS° from the washing machine and allow them to dry in the sun, stuffed with paper (or something similar) to preserve their shape.

What socks would you recommend for optimal warmth?

We recommend wearing one pair of medium-weight, moisture wicking socks with your Bogs. Wool is the best. The air surrounding your feet is what keeps them warm. Bogs are designed to capture your body heat and insulate it from the outside elements. Layering socks potentially inhibits air flow within the Bogs and circulation in your feet.

How do Bogs fight foot odour?

Bogs feature DuraFresh – an all-natural bio-technology that activates to fight odour.

Do you carry wide sizes?

Select styles use our Flex Width insole system which allows you to adjust the fit to the width of your foot.

Do you carry half sizes?

No, we only carry full sizes.

How do you determine Bogs temperature ratings?

Temp ratings are a guideline to communicate warmth. It’s important to note that each person is unique and has a different circulation that impacts warmth.

To assign the temperature rating, we use a cold box test method. This test puts stainless steel balls with wire probes down inside the boots. The boots are then put in a freezer and the temperature is reduced every 30 minutes. When the boots show more than a ten degree variance from the ambient temperature, then the boots have reached their warmth limit.

Are Bogs knock-offs at certain retailers comparable in quality?

No, Bogs knock-offs typically contain no natural rubber, which in turn leads to no insulation. This means they typically offer no warmth to the foot.

Where are Bogs manufactured?

BOGS are designed in the US and manufactured in the Dominican Republic and China.